Shipping & Return Policy
Find information about shipping, delivery, order tracking, and our return policy below.
Shipping Destinations
We currently ship within the United States only. International shipping is not available at this time. If this changes, we will update this page.
Shipping Rates
- Free shipping on orders over $150.
- Orders under $150 are charged based on the shipping destination and order contents.
- Shipping costs and applicable taxes are calculated at checkout.
Processing & Delivery
- In-Stock Kits: Orders are processed within 1–2 business days and shipped via express shipping.
- Pre-Orders: Products marked "Pre-order" are currently out of stock and are processed and shipped within 45 business days.
- Accessories: Accessory orders typically ship within 4 weeks.
Business days are Monday through Friday, excluding U.S. holidays.
Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking link so you can monitor your shipment.
Returns & Replacements
Because our kits are intended to be opened and assembled, all sales are final. We do not accept returns or exchanges for change of mind.
If your order arrives damaged during shipping or contains a manufacturing defect, we'll gladly provide a replacement or refund. Please contact us within 30 days of delivery and include:
- Your order number.
- A photo of the damage or defect.
We'll review your request and resolve it as quickly as possible.
Questions?
If you have any questions about your order or shipping, please contact us. We're happy to help.